Shipping & Returns
If you are a new customer and want to know a little bit more about our shipping methods and costs, you can find out with our guide below and find out how to return an item to Yes! I'm Plus.
Free shipping on all Standard Untracked orders of $125 or more. Otherwise $9.99.
If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.
Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.